For any information or concerns regarding orders, shipments, it is possible to contact La Princi Customer care at the following email address: email@example.com
GENERAL SALES CONDITIONS
ART. 1 – ACCEPTANCE OF THE GENERAL SALES CONDITIONS AGREEMENT
By placing an order on this site, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the present general conditions (hereinafter referred to as “GSC”).
ART. 2 – PURCHASE METHODS
The products offered for sale by the Seller are only those on the www.laprinci.com website, as described in the Shop page.
Upon receipt of the order request, the Seller reserves the right to reconfirm the availability of the items purchased and the validity of the transaction. In the event that the ordered items are not available, or if for some reason the order cannot be processed as requested by the Customer, the Seller will promptly notify the Customer, providing the total refund of any amount paid by the Customer.
In any case, all the images and descriptions have to be considered for informational and illustrative purposes only and may not be fully representative of products characteristics but differ for example in color and size (also by virtue of the browser and the monitor used for access to the site and display of images).
To place any order the Customer must provide all the information requested on this site after carefully viewing the GSC, as well as the characteristics of the product/s that he/she intends to purchase. The Seller is not responsible in any way for any errors in the data provided by the Customer.
The correct receipt of the order is confirmed by the Seller by an e-mail reply, sent to the e-mail address communicated by the Customer.
ART. 3 – PRICES AND PAYMENTS
The prices shown on the website include the taxes in the billing country. Any shipping costs are shown before to complete orders or in any case they are stated in this GSC. For shipments outside the European Union, any import duties and taxes may be applied from the country of the Customer, they will be charged to the Customer. For more info please contact us at firstname.lastname@example.org.
The prices shown on the website may undergo variations at any time without notice. In any case, the sales prices are fixed once the order/s is/are placed by the Customer.
The prices stated on the website are in Euro (EUR). If the website shows conversion rates into any other currencies, they will be purely indicative and not binding for the conclusion of the purchase contract. We kindly ask to the Customers to check the conversion rates before to place the order.
The following payment methods are provided:
PayPal / Credit Cards,
PayPal secure system can be used by the Customer accordingly to the specific procedures and policy of the PayPal itself. Through PayPal the Customer can also make the payment with credits cards (Visa, Mastercard, AmEx), without having a PayPal account.
For bank transfer payments the Customer must contact us before placing the order/s, communicating product codes and quantity he/she intends to buy. Our Customer Care will reply to the request communicating the bank details. The shipment of the goods will take place only upon after receiving the payment.
ART. 4 – PRIVACY
We do not disclose personal data in any circumstances, unless we are forced by law.
Personal data are managed from La Princi or third parties only to provide the service that the website offers to Customers and visitors.
ART. 5 – COPYRIGHT
Trademarks, logos and other distinctive signs on the website belong to their respective owners. The use of trademarks, logos and other distinctive signs is prohibited, including reproduction on other websites by unauthorized third parties. The contents of the site are protected by copyright (texts, images and graphics).
All images and texts are the exclusive property of the www.laprinci.com website and it is expressly forbidden to use them by third parties.
ART. 6 – AGREEMENT
This agreement replaces all previous agreements, this GSC is the entire agreement between the parties regarding all products on sale on this website. Any variation or modification of this agreement must be accepted in writing by both parties.
ART. 7 – COMMUNICATIONS
All communications between the parties must be made in writing and sent to the address of the other party. To contact La Princi, please use the contact form in our contact page or contact us by email.
ART. 8 – SHIPMENTS
For deliveries, the Seller will use its selected carriers and it will not be responsible for the delayed delivery for circumstances not under the Sellers control.
The Seller is not responsible for the non-delivery or delayed delivery due to force majeure, such as for example: strikes, measures by the Public Authority. If the cause of force majeure persists for a period exceeding thirty (30) days, each party will have the right to terminate the agreement. In any case of termination, the Customer will not be entitled to any indemnity or compensation for any reason, the Seller will refund only the amount already paid by the Customer.
The risk of accidental damage of the products will remain with the Seller until they are delivered to the Customer or to another person indicated by the latter.
The site is visible and accessible worldwide but shipments to certain countries may not be available.
In case of refusal of the goods by the Customer or non-delivery for other reasons (example: incorrect address and / or incorrect telephone number of the Customer, repeated absence of the Customer, etc.) the amount will be withheld to cover the following expenses: shipping products, return shipping products, eventual duties, taxes and other custom expenses. The residual amount will be refunded.
ART. 9 – PURCHASE REQUIREMENTS
To place an order on www.laprinci.com website, the Customer must meet the following requirements:
be at least 18 years old;
possess the necessary requirements to be able to enter into legally binding contracts;
have a valid e-mail address.
ART. 10 – REFUNDS AND RETURNS
The Customer has the right to terminate this agreement returning the products within fifteen (15) days, starting from the day of receipt the products purchased on this website, without any penalty and without specifying the reason. To terminate the agreement the Customer must submit the specific request via the contact form or via email to the Seller.
All the expenses for returning the products to the Seller are on the Customer and he/she will be liable in case of loss or damage to the products.
In addition to compliance with the terms set out in ART 10, the right of refund is considered validly exercised if:
- the products have not been used, worn, washed or damaged in any way;
- the identification tags, fabric bags, boxes, dust bags, in general the original packaging, must still be present, perfectly intact and not damaged in any way. The cards and labels must still be attached as received by the Customer;
- the returned products must be sent to the Seller in a single shipment. The Seller, in fact, reserves the right not to accept items of the same order, returned at different times;
- any gifts received for promotions or others must be returned in the same conditions in which they were received;
- it will not be possible to accept returns for customized items or made to measure.
The returned products must be delivered to the Seller within fifteen (15) days from the date on which the Customer received the products.
In case of Non-compliance of the terms stated in ART. 10 and this agreement, the Customer will not be entitled to any refund, in this case the Seller will promptly notify the Customer by canceling the refund request and the product/s will be made available to the Customer.
After the return of the products, the Seller verify the conditions of the products and the compliance of this agreement. If the Seller approves the compliance of this Article, the Seller will notify the acceptance of the returned products.
The Customer will receive the refund through the same methods that he/she used at the initial transaction, unless otherwise agreed. The Seller cannot be held liable for any fees from the bank/post office or PayPal related to the Client’s account. Eventually duties and taxes of Customer’s country will not be refunded.